Year 2000 Problem

1. How familiar are you with the Y2K problem? (check only one)
    [ ] Very familiar (you know what has caused it and it's potential affects)
    [ ] Somewhat familiar (you've read a thing or two and have a general idea of what's going on)
    [ ] Neither familiar nor unfamiliar
    [ ] Somewhat unfamiliar (you've heard about it, but that's all)
    [ ] Very unfamiliar (you know nothing about it)


2. When thinking of the potential affects of Y2K, are you: (check only one)
    [ ] Very optimistic (everything will be fine)
    [ ] somewhat optimistic (things might go a little crazy, but generally,everything will be fine)
    [ ] neutral
    [ ] Somewhat pessimistic (we're looking at tough times ahead)
    [ ] Very pessimistic (no one gets it, things are bad!)


3. Would you describe your primary banking relationship as being with
(please check one):
    [ ] A large national/international bank
    [ ] A regional bank
    [ ] A local/single city bank
    [ ] Don't currently have a banking relationship


4. With your bank(s), do you have (check all that apply)
    [ ] A personal account
    [ ] A business account


5. Do you believe Y2K will directly affect your bank(s)? (check only one)
    [ ] Yes
    [ ] No
    [ ] Don't know


6. If yes to Q5 above, do you believe Y2K-relating affects will be: (check only one)
    [ ] Short-term (a few days to a few weeks)
    [ ] Moderate-term (a few weeks to six months)
    [ ] Long-term (six months to a year)
    [ ] Don't know


7. If yes to Q5 above, do you think Y2K will affect: (check all that apply)
    [ ] Your banks administrative functions (loss of records, communications problems, etc.)
    [ ] The security of your money on deposit
    [ ] Information regarding loans, credit cards and other depts
    [ ] None of the above


8. If you feel your money may not be secure in the advent of Y2K, which  of the following statements describe your thoughts/actions: (check all that apply)
    [ ] The FDIC will cover my accounts against Y2K-related loss
    [ ] I will compile complete paper records of all accounts prior to Jan 1, 2000
    [ ] I will withdraw extra cash prior to January 1, 2000 in preparation for possible problems
    [ ] I will withdraw most or all funds on deposit in preparation for possible Y2K-related problems
    [ ] None of the above


9. Have you made or would you make any changes in banking relationships based on potential Y2K problems?
    [ ] Yes, I have moved my account to a bank with solid Y2K compliance
    [ ] Yes, I would move my account if I found a bank with solid Y2K compliance
    [ ] No, I won't move my account in Y2K preparation


10. Is your bank providing information on its Y2K preparedness?
    [ ] Yes
    [ ] No


11. Would you describe your bank(s)' communication with you about its level of Y2K preparedness to be:
    [ ] Satisfactory
    [ ] Unsatisfactory


12. Do you believe the banking industry is being forthcoming about its level of preparedness for the year 2000-date change and the effect of the date change on the financial services industry?
    [ ] Yes
    [ ] No


13. Which of the following have you considered regarding potential Y2K problems: (check all that apply)
    [ ] availability of funds on deposit with banks, savings and loans, and securities firms
    [ ] availability of 401K, IRA and other retirement accounts
    [ ] use of credit cards (they might not work, the companies might lose information about you, your account might vanish, etc.)
    [ ] use of personal computers (they might not work)
    [ ] use of personal care and appliances items that have microprocessors in their designs
    [ ] travel safety (traffic lights might not work, airline instrumentation and tracking devices might not work, etc.)
    [ ] utility availability (power, water, telephone, etc.)
    [ ] Internet use


14. To-date, have you done anything to prepare for Y2K? (check all
that apply)
    [ ] I've debugged (or at least started debugging) my personal computer
    [ ] I've started asking banks, utility providers, etc. for Y2K preparedness statements
    [ ] I've moved accounts, closed accounts, etc. in preparing for Y2K
    [ ] when shopping (for computers/electronics/etc), I look for Y2K compliance statements
    [ ] I've taken other measures in preparing
    [ ] I've done nothing to prepare


Thank you for your participation.

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