On-line Monetary Transactions Questionnaire

Here are the questions we asked nearly 7,500 netizens about their on-line buying habits:

1. Have you conducted a monetary transaction on-line (ie: paying a bill, banking, purchasing a product or service, gaming, etc.)?
   • Yes
   • No
     
2. If yes, have you (check all that apply):
   • paid a bill
   • utilized on-line banking services
   • purchased a product or service
   • played a game (which required/resulted in a monetary transaction)
     
3. Have you ever been solicited to purchase on-line (either via email or on a web site)?
   • Yes to email
   • yes to web site
   • no to email
   • not to web site
     
4. If you've purchased on-line, was it (check all that apply)
   • via an email solicitation with the purchase taking place by email
   • via email with the purchase taking place over the phone of by fax
   • via a web page solicitation with the purchase taking place on the page
   • via a web page with the transaction happening over the phone or by fax
   • haven't purchased on-line
     
5. If you've purchased on-line, what prompted you to do so? (check all that apply)
   • Convenience
   • Better deals
   • Unique items - not available elsewhere
   • Takes less time
   • More selection
   • Access to international goods
   • Haven't purchased on-line
     
6. If you HAVEN'T purchased anything on-line, why not?
   • Haven't "shopped" on-line
   • Don't trust internet security
   • Don't trust or know the companies making the offers
   • Not my style (I don't buy catalog)
   • Takes too much time
   • Poor resolution of graphics (can't see what I'm buying)
   • Other (specify):_____________________
     
7. How interested are you in purchasing on-line?
   • very interested
   • somewhat interested
   • not interested
     
8. To your knowledge, do your local utility companies and area banks or brokerages offer on-line transactions? (Please check those that offer on-line transactions)
   • utility companies
   • banks
   • brokerages
     
9. If you've conducted a transaction (bill paying or on-line banking)on-line, what prompted you to do so? (check all that apply):
   • convenience
   • a discount
   • time savings
   • other (specify):_________________
     
10. If you haven't conducted a transaction (bill paying of on-line banking) on-line, why not? (check all that apply)
    • haven't been given the opportunity
    • don't trust internet security
    • prefer cash transactions
    • I am comfortable doing it via traditional methods
    • other (please specify):______________
      
11. What would prompt you to use on-line transactions (bill paying and/or on-line banking) in the future?
    • availability
    • unbreakable internet security
    • anonymity
    • if I spent more time on-line
    • if transactions took less time on-line
      
12. How likely is it that on-line shopping will become a way of life?
    • Very likely
    • Somewhat likely
    • Not likely
      
13. How likely is it that on-line transactions will become a way of life?
    • Very likely
    • Somewhat likely
    • Not likely
      
14. When do you think on-line shopping and transactions will become more prevalent?
    • they're very prevalent now
    • next 6 months
    • 6 month to a year
    • one to two years
    • two to three years
    • three years +
      

Thanks for your participation.

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